988wn Privacy Policy

1. Who We Are

1.1 988wn is an online casino and sports betting platform operated under an internationally recognised gaming licence. This Privacy Policy is issued by the 988wn operating entity and applies to all personal data collected through the 988wn website at https://988wn.com and any related services, applications or communications.

1.2 For the purposes of applicable data protection law, 988wn is the data controller in respect of personal data collected from registered users of the Platform.

1.3 If you have any questions about this Privacy Policy or how 988wn handles your personal data, you may contact our Data Support team at any time. Contact details are provided in Section 14 of this Policy.

2. Personal Data We Collect

2.1 988wn collects the following categories of personal data from users of the Platform:

2.2 988wn does not collect special category data (such as health information, racial or ethnic origin, or political opinions) unless specifically required by applicable regulatory obligations and only with your explicit consent.

3. How We Collect Your Data

3.1 Directly from you — when you register a 988wn account, complete identity verification, make a deposit or withdrawal, contact our support team, or respond to a promotion.

3.2 Automatically — when you visit the 988wn Platform, our servers automatically record technical and usage data including your IP address, device identifiers, browser type and the pages you access. This data is collected via server logs and cookies as described in Section 7.

3.3 From third parties — 988wn may receive supplementary identity or fraud-risk data from our licensed KYC verification partners and payment processors (such as JazzCash, EasyPaisa, and our banking partners HBL, UBL and Meezan Bank) in connection with your account transactions.

4. Why We Use Your Data

4.1 988wn processes your personal data for the following specific purposes:

• Account creation and management — to register, authenticate and maintain your 988wn account and ensure its security.
• Identity and age verification — to confirm that you are 21 years of age or older and that the identity you have provided is genuine, as required by our licensing obligations.
• Payment processing — to facilitate PKR deposits and withdrawals via JazzCash, EasyPaisa, HBL, UBL and Meezan Bank, and to comply with anti-money laundering obligations.
• Platform delivery — to make available the full range of 988wn games, sports betting markets, bonuses and related services.
• Customer support — to respond to your enquiries, complaints and support requests promptly and accurately.
• Responsible gaming — to monitor account activity for signs of problem gambling and to apply self-exclusion, deposit limit or cooling-off instructions that you have requested.
• Fraud prevention and security — to detect, investigate and prevent fraudulent activity, cheating, money laundering and other prohibited conduct on the Platform.
• Legal and regulatory compliance — to fulfil our obligations under the terms of our gaming licence, applicable anti-money laundering regulations and any lawful requests from competent authorities.
• Platform improvement — to analyse aggregated usage data and improve the 988wn user experience, game offering and platform performance.
• Marketing communications — to send you promotional offers, bonus notifications and platform updates, where you have opted in to receive such communications.

5. Legal Basis for Processing

5.1 988wn processes your personal data on the following legal bases:

• Contract performance — processing necessary to provide the services you have requested by registering a 988wn account and accepting our Terms & Conditions.
• Legal obligation — processing required to comply with applicable laws, including anti-money laundering legislation, licensing conditions and regulatory reporting requirements.
• Legitimate interests — processing necessary for 988wn's legitimate business interests, including fraud prevention, platform security, and service improvement, provided those interests are not overridden by your own privacy rights.
• Consent — processing based on your freely given, specific and informed consent, in particular for marketing communications and the use of non-essential cookies. You may withdraw your consent at any time without affecting the lawfulness of any prior processing.

6. Sharing Your Personal Data

6.1 988wn does not sell, rent or trade your personal data to third parties. We share your data only in the limited circumstances described below:

• Payment processors — JazzCash, EasyPaisa, HBL, UBL and Meezan Bank receive the financial data necessary to process your PKR deposits and withdrawals.
• KYC and identity verification providers — licensed third-party verification services receive the identity data necessary to confirm your age and identity as required by our gaming licence.
• Fraud prevention and AML services — specialist risk and compliance partners may receive technical and transaction data to assist in detecting and preventing fraudulent activity.
• Regulatory authorities — 988wn will disclose personal data to our licensing authority, law enforcement agencies or other competent bodies where required to do so by applicable law or a valid legal order.
• Platform technology providers — cloud hosting, cybersecurity and analytics providers who process data on our behalf under binding data processing agreements are subject to strict confidentiality obligations.

6.2 All third parties with whom 988wn shares personal data are required to handle that data in accordance with applicable data protection standards and are prohibited from using it for any purpose beyond the specific service they provide to 988wn.

7. Cookies & Tracking Technologies

7.1 The 988wn Platform uses cookies and similar tracking technologies to deliver a functional, secure and personalised experience. Cookies are small text files stored on your device when you visit the Platform.

7.2 988wn uses the following categories of cookies:

• Strictly necessary cookies — required for the Platform to function correctly, including maintaining your authenticated session and remembering your account preferences. These cookies cannot be disabled.
• Performance cookies — collect anonymised data about how users interact with 988wn pages to help us identify and fix technical issues and improve platform performance.
• Functional cookies — remember your language preferences, game settings and other personalisation choices to improve your experience on return visits.
• Analytics cookies — help us understand aggregate usage patterns on the Platform. Data collected is anonymised and used for internal reporting only.

7.3 You can manage or disable non-essential cookies at any time via your browser settings. Please note that disabling certain cookies may affect the functionality of some features of the 988wn Platform.

8. Data Retention

8.1 988wn retains your personal data for as long as your account remains active and for a period thereafter as required to fulfil the purposes set out in this Policy or to comply with applicable legal and regulatory obligations.

8.2 As a general principle, 988wn applies the following standard retention periods:

• Account and identity data — retained for the lifetime of your account and for five (5) years following account closure, in accordance with anti-money laundering record-keeping requirements.
• Financial transaction data — retained for seven (7) years from the date of the transaction for legal and regulatory compliance purposes.
• Support communications — retained for two (2) years from the date of the last interaction, unless a longer period is required in connection with an ongoing dispute.
• Technical and usage data — retained for thirteen (13) months in line with standard analytics retention practices, then aggregated or deleted.

8.3 Where data is no longer required for the purpose for which it was collected and no legal retention obligation applies, 988wn will securely delete or anonymise that data.

9. Security Measures

9.1 988wn implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and the 988wn Platform.
• Encryption of sensitive data at rest within 988wn's secure server infrastructure.
• Role-based access controls ensuring that personal data is accessible only to 988wn personnel with a legitimate operational need.
• Regular security audits and penetration testing of the Platform and underlying infrastructure.
• Multi-factor authentication requirements for 988wn administrative access to systems containing personal data.
• Incident response procedures to detect, contain and notify affected users in the event of a data security breach.

9.2 While 988wn takes all reasonable steps to protect your data, no internet transmission or electronic storage system is entirely secure. You are responsible for maintaining the confidentiality of your own account credentials.

10. Your Data Rights

10.1 As a 988wn user, you hold the following rights in respect of your personal data. You may exercise any of these rights by contacting our support team as described in Section 14.

10.2 988wn will respond to all verified data rights requests within thirty (30) days of receipt. In cases of complexity or high volume, this period may be extended by a further sixty (60) days with prior notification to you.

10.3 988wn will not charge a fee for the exercise of your data rights unless a request is manifestly unfounded or excessive, in which case a reasonable administrative fee may apply.

11. Children & Minors

11.1 The 988wn Platform is strictly for individuals aged 21 years and above. 988wn does not knowingly collect personal data from any person under the age of 21.

11.2 If 988wn discovers or is notified that personal data has been collected from an individual under the age of 21, the relevant account will be immediately closed, all associated data will be securely deleted, and any deposited funds will be returned to the originating payment method.

11.3 If you are a parent or guardian and believe your child has registered on the 988wn Platform, please contact our support team immediately. We will investigate and act promptly.

12. Marketing Preferences

12.1 988wn may send you promotional communications — including bonus offers, game launch announcements and PSL cricket betting notifications — where you have provided explicit consent to receive such communications at registration or via your account settings.

12.2 You may withdraw your consent to receive marketing communications at any time by updating your notification preferences within your 988wn account settings, or by contacting our support team directly. Opt-out requests will be processed within five (5) business days.

12.3 Please note that withdrawing marketing consent does not affect the delivery of essential account communications, such as transaction confirmations, security alerts and support responses, which 988wn will continue to send as necessary for the operation of your account.

12.4 Users who have activated self-exclusion under the 988wn Responsible Gaming Policy will be automatically removed from all marketing communications lists. 988wn will not send promotional materials to any self-excluded account.

13. Updates to This Privacy Policy

13.1 988wn reserves the right to update or amend this Privacy Policy at any time in response to changes in applicable law, regulatory guidance, or the services we offer. The revised Policy will be published on this page with an updated effective date.

13.2 Where changes to this Policy are material — meaning they significantly affect how we process your personal data or the rights available to you — 988wn will notify registered users via the email address on file prior to the changes taking effect.

13.3 Your continued use of the 988wn Platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with any changes, you should discontinue use of the Platform and may request account closure in accordance with our Terms & Conditions.

14. Contact Us

14.1 If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how 988wn is handling your personal data, please contact our support team through any of the following channels:

• Live Chat — available 24 hours a day, 7 days a week, directly within the 988wn Platform. This is the fastest way to reach us.
• Email — you may write to us at [email protected]. Please note this is displayed as plain text and is not a clickable link.

14.2 When submitting a data rights request by email, please include your registered 988wn account email address and a clear description of your request so that we may verify your identity and process your request efficiently.

14.3 988wn is committed to resolving all privacy-related enquiries and complaints fairly and transparently. If you remain unsatisfied with our response, you may escalate your concern to the relevant data protection supervisory authority or the dispute resolution body designated under our gaming licence.